Boogie Board

Frequently Asked Questions

Please use the links below to navigate to the correct section to help best answer your questions. If you don’t see your question or can’t find your answer let us know by contacting our support team.

    General Questions

  • What do I do if I have lost the stylus to my Boogie Board eWriter?

    Let us help you out! Please contact our support team.

  • Can I erase just a portion of the writing surface?

    No, you cannot. The entire writing surface is cleared when the erase button is pushed.

  • Where can I buy a Boogie Board eWriter and/or accessories?

    Visit our Where to Buy page for a complete list of authorized sellers.

  • What instruments can I use to write on the LCD writing surface?

    We only recommend using our Boogie Board stylus to prevent scratches to the writing surface.

  • Are Boogie Boards eWriters safe for use by young children?

    Yes, Boogie Boards eWriters are safe for use by young children. All case and writing surface materials are made from impact resistant plastic. All case components are made from an ABS plastic material commonly used in many other consumer products. The LCD has passed toxicology assessment for safety.

  • Can the Boogie Board eWriter be used outside?

    The Boogie Board eWriter is designed for use indoors, so it's not recommend for outside due to the damage it may occur.

  • The Boogie Board eWriter is like an Etch-a-Sketch™, right?

    The Boogie Board eWriter and Etch-a-Sketch are quite different in how images are created, erased and most importantly, how each product is used.

    The Boogie Board eWriter utilizes a reflective, pressure-sensitive, plastic liquid crystal display (LCD). Images are created by pressing on the LCD with a stylus, fingernail or other instrument. To clear the screen, an erase button is pushed. This tells the electronics, which are powered by a coin cell watch battery, to erase the image by applying an electric field to the LCD. In contrast, the Etch-a-Sketch screen is made of glass that is coated with an aluminum powder on its interior. Images are created by turning two mechanical knobs attached to a metal post to selectively remove the powder. To "erase" the Etch-a-Sketch screen, the user shakes the entire unit to to recoat the glass where the powder was removed.

    The Boogie Board eWriter uses a direct, free form method to create an image that simulates the experience of handwriting or drawing with pencil on paper. Line width is proportional to the amount of pressure applied, just like pencil on paper. Because of these functional characteristics, the Boogie Board eWriter has many more applications than the Etch-a-Sketch – which is primarily used as a toy drawing medium for novelty purposes. The Boogie Board eWriter is a daily use, multi-purpose paper replacement. Use it to write memos, leave messages, make lists, jot down ideas, play games, practice handwriting/arithmetic (young students), diagram the winning play, and yes, draw pictures (with shading).

    Care & Maintenance

  • How do I clean my Boogie Board eWriter?

    We recommend using a small amount of LCD cleaner, found at most major retailers. When using this product, do not spray the writing surface directly. Spray a small amount of cleaner onto the cloth and apply moderate pressure in a circular motion starting in the center of the writing surface working to the edges.

  • How should I dispose of the Boogie Board eWriter?

    The Boogie Board eWriter should be disposed of using methods common to other electronic devices that do not contain heavy metals or other hazardous materials. Disposal of the Li/MnO2 (Lithium/Manganese Dioxide) battery should be addressed separately. The proper disposal method for the battery may vary according to the nation or U.S. state where disposal occurs. Consult local agencies for disposal guidance as well as potential recyclability of some eWriter components.

  • Can the package be recycled?

    Kent Displays has made a concerted effort to make our packages as recyclable as possible. Still, some components may not be recyclable. We continue to explore other packaging designs and materials to minimize non-recyclable components.

    Jot 8.5

  • Can I replace the battery for the Boogie Board Jot 8.5?

    Yes. The Boogie Board Jot 8.5 requires a 3v CR 2016 coin cell watch battery. If the batteries do need to be replaced, they can be easily removed by unscrewing the cover on the top of the eWriter.

  • Can I purchase a magnet kit and mount the Boogie Board Jot 8.5 to my fridge?

    The Boogie Board Jot 8.5 includes built-in magnets so users can mount it to refrigerators, filing cabinets or other metallic surfaces.

  • How do I turn the Boogie Board Jot 8.5 off?

    Because the Boogie Board Jot 8.5 does not require power to create or maintain an image, no on/off button is necessary. Pressing the erase button supplies a small amount of power to clear the image.

  • Can the Boogie Board Jot 8.5 save my notes?

    The Boogie Board Jot 8.5 has the ability to save and edit what is written on the displays through an app only that is available in the App & Play Store - It does not save to the device itself. When searching for the app type Boogie Board Jot 8.5.

    Supported Platforms

    iOS 9 and later
    • iPhone: 4s, 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus
    • iPod Touch: 5th gen & 6th gen
    • iPad (iPhone compatibility mode): 2nd gen, 3rd gen, 4th gen, Air, Air 2, Pro, mini, mini 2, mini 3 and mini 4

    Android v4.4 and later

    Blackboard

  • Clear everything with a single button touch

    To erase the entire writing surface, simply slide the Lock Switch to the left, then press the Clear Button. To protect your work from accidental erasing, slide the Lock Switch to the right which disables both the Clear Button and the Exact-Erase Button.

    Download the Blackboard .pdf Instructions

    Watch the Exact-Erase Video Instructions

  • Erase like pencil by holding down the exact-erase button

    Important: An effect that mimics the look of eraser smudges and slight dimming with Exact-Erase are normal but can be diminished by calibrating the button using the Calibration For First Use instructions below.

    Normal Use:
    1. Start with a simple set of scribbles across Blackboard to practice erasing with these instructions. Be sure to slide the Lock Switch to the left to enable erasing.

    2. To practice erasing, press and hold the Exact-Erase button and erase like pencil using very firm pressure on the Blackboard Pen Eraser.

    An effect that mimics the look of eraser smudges and slight dimming are normal but can be diminished by continuing to the Calibration For First Use instructions below.

    If you are satisfied with your practice erase results, there is no need to calibrate Exact-Erase. Otherwise, if you are not satisfied with the results, the Exact-Erase button can be calibrated to diminish eraser smudges and/or dimming by continuing to steps 3 and 4.

    Calibrating Exact-Erase: (Recommended for first use)
    3. Press and hold the Exact-Erase Button, then press and release the Clear button to advance to the next calibration setting.

    4. Continue to hold the Exact-Erase Button and test the new setting by erasing a portion of the scribble, remembering to apply very firm pressure when erasing. If satisfied with the new setting, release the Exact-Erase Button to lock in the calibration.

    Otherwise, continue to hold the Exact-Erase Button and continue to advance on to the next calibration setting by tapping the Clear Button until you until you find a calibration setting you like. Remember, do not let goof the Exact-Erase Button until you have locked into a calibration setting you like.

    Download the Blackboard .pdf Instructions

    Watch the Exact-Erase Video Instructions

  • Calibrating Exact-Erase

    If you are satisfied with your practice erase results, there is no need to calibrate Exact-Erase. Otherwise, if you are not satisfied with the results, the Exact-Erase button can be calibrated to diminish eraser smudges and/or dimming by continuing to the next steps.

    1. Press and hold the Exact-Erase Button, then press and release the Clear button to advance to the next calibration setting.

    2. Continue to hold the Exact-Erase Button and test the new setting by erasing a portion of the scribble, remembering to apply very firm pressure when erasing. If satisfied with the new setting, release the Exact-Erase Button to lock in the calibration.

    Otherwise, continue to hold the Exact-Erase Button and continue to advance on to the next calibration setting by tapping the Clear Button until you until you find a calibration setting you like. Remember, do not let goof the Exact-Erase Button until you have locked into a calibration setting you like.

    Download the Blackboard .pdf Instructions

    Watch the Exact-Erase Video Instructions

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