COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the features and settings you use, and includes:
Data Collected at Product Registration
We collect information voluntarily provided by you at product registration such as email address, device information, and country for purposes of improving customer service and sending product or service information. If you opt in to our mailing list, you may also receive emails that may include company news, updates, promotions, or surveys. The data is retained indefinitely but will be deleted upon request using the contact information below.
We rely on consent as the legal basis for collecting this information. Neither providing registration information nor opting in to the mailing list is required in order to use the Application.
Data Collected in the Application
The Application allows the recording of user-generated images locally on your mobile device. These images are not shared with us nor do we have any knowledge of their content.
Data Collected to Improve the Application
In order to continuously improve the Application, we use the Firebase Crashlytics and Google Analytics services provided by Google.
Firebase Crashlytics is used to track and help to prevent future application crashes. Personal data collected by Crashlytics in the event of a crash includes Crashlytics Installation UUIDs, Crash traces, and Breakpad minidump formatted data (NDK crashes only). Firebase Crashlytics uses crash stack traces to associate crashes with a project and help us debug them. It uses Crashlytics Installation UUIDs to measure the number of users impacted by a crash and minidump data to process NDK crashes. The minidump data is stored while the crash session is being processed and then discarded. Firebase Crashlytics retains crash stack traces, extracted minidump data, and associated identifiers (including Crashlytics Installation UUIDs) for 90 days.
Google Analytics is used to provide information on how the Application is being used, including certain events, active user numbers, session length, stability rating, and retention. Personal data collected by Google includes an Installation UUID and an IP address. This data helps Google provide their service by providing customers with analytics information based on segmented device data. IP addresses are used to provide approximate geolocation information to customers. The Installation UUID is retained by Google for 60 days.
We rely on consent as the legal basis for the use of Firebase Crashlytics and Google Analytics. You may remove consent at any time by disabling these features in the Application settings.
MOBILE DEVICE ACCESS
We may request access or permission to certain features from your mobile device, including your mobile device’s camera, calendar, and other features. Usage of a Blackboard Smart Pen with the Application requires Bluetooth permission. On Android devices the smart pen also requires an additional location permission (Android 11 and lower) or nearby devices permission (Android 12 and higher). The additional permissions are Android requirements for the Application to scan for the pen. The Application does not use information from Bluetooth scans to determine your location, nor does it access any services on your device that provides location. If you wish to change our access or permissions, you may do so in your device settings.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT/CALIFORNIA CONSUMER PRIVACY ACT COMPLIANCE
POLICY FOR CHILDREN
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website and most of our products and services are intended for and directed to people who are at least 13 years old or older. We do not knowingly solicit or collect information from or about children under the age of 13 or the relevant minimum age under applicable local legal requirements, except as permitted under applicable law. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
EMAILS AND COMMUNICATIONS
If you do not wish to receive correspondence, emails, or other communications from us, you may opt out by:
Noting your preferences during product registration
Following the unsubscribe directions at the bottom of each email correspondence
Contacting us using the contact information provided below
POLICIES SPECIFIC TO THE EUROPEAN UNION
International Data Transfer
Irrespective of which country you live in, you authorize us to use your information in, and as a result to transfer it to and store it in, the United States and any other country where we, or any third party service providers acting on our behalf, operates. Privacy and data protection laws in some of these countries may vary from the laws in the country where you live.
Kent Displays, operating in the United States, is not a participant in either the EU-U.S. or the Swiss-U.S. Privacy Shield frameworks.
You have the following rights regarding your personal data collected by and/or stored with us:
To request access to personal data
To request rectification or erasure of personal data
To request restriction of processing personal data
To object to processing personal data
To data portability
To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
To lodge a complaint with a supervisory authority
To exercise any of the above-mentioned rights please contact us using the contact information below.
Kent Displays, Inc. 343 Portage Blvd Kent, Ohio 44240 USA Email: DPO@kentdisplays.com Phone: 1-855-224-0888 (8am – 5pm EST)